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FAQ

General

Textile Machine Store is an online portal to facilitate buying and selling of new or used machinery and equipment used in textile manufacturing, right from raw material (fibre) to the final product. Variety of new and used machinery so available on this website. The buyers and sellers can directly contact and deal without middlemen/agent.
Registration process is very simple. Just fill in your details on the sign-up page and start using the website.
No. There is no cost involved in buying and selling the machinery on this website.
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Buyers

The buyers will register themselves on the website. Once the registration is complete, they can browse through the machinery they require and contact the seller, negotiate price, etc and buy the required equipment.
There are category based options, example Textile Manufacturing Processes. One can browse and reach the item required in the selected category.
Once you have located machinery which you are interested to purchase and/or receive further information on, simply click onto the Make/Model or thumbnail image; to be taken to the Machine Details page. Here you can view further technical specification, photos and video (if available).
On the Machine Details page, click the ‘Send an Enquiry’ button. You will be presented with a simple enquiry form, enter your basic contact information and your message. If you are logged into your User Account, the fields will be auto-populated with the information you entered at the registration stage, saving you time! To send your request directly to the seller, click the ‘Send Your Enquiry’ button. We do ask that you allow up to 48 hours to receive a reply to your enquiry and to please also monitor your junk emails.
If the 48 hour period has passed and you still have not received a reply, please email and provide us with the machine details and/or reference number; so that we are able to identify the seller. Alternatively please refer to the email you received after sending the enquiry, and contact the seller directly using the details provided to you.
Yes, you are required to register in order to contact sellers and/or purchase machinery via the website. We do however, provide an option for you register as a Buyer should you wish to (not required if you have a Sellers account). It is free to do so and benefits include: Pre-Fixed Contact Details (Enquiry Form will be Auto-Populated with your Contact Details – Saving you Valuable Time!)
The buyer and seller will directly contact each other and transact according to the terms acceptable by both. Textile Machine Store will have no involvement in this process. We will just charge from buyer and seller to share each-other information (Name -Email-Phone).
Textile machinery store will not guarantee the credibility of the seller. Company is not responsible for the accuracy, proprietary law fullness or any truth fullness of any third party contents. The buyer has to verity the credibility of seller at their own level.
The company will suspend or terminate the user account if found suspected, untrue, and inaccurate or in complete. The company shall not be liable or responsible for any damages that may arise in connection with any transaction risk. In the event that any user has a dispute with any party to a transaction such user agree to release indemnify textile machinery store from all claim demands, actions , proceedings, costs and expenses arising out of or in connection with such transaction.
No, We do not have any control on this. The buyer will have to confirm the condition/quality/price etc of the machinery personally or by recruiting local inspection agency to confirm the condition/quality etc of the machinery.

Sellers

The customer can push-up their sale multiple times by advertises their brand on the web-page .they can promote their product in international market also for more detail you may call our representative.
As we launch this website recently we will offer free service to all one customer for first 6 months. After that a reasonable tariff will be levied as decided by directions.
There are hundreds of second hand machinery dealer and thousands of mills worldwide and you cannot visit their website daily. We gather all there information on the same platform and inform you when new product are pasted. In some cases an end user will post himself his machine. Then you have direct contact with him and save your valuable time.
The sellers will register themselves on the website. After completion of the registration, they will enter the detailed specification of the machinery to sell. They can also upload the images of the machinery. On contact by buyer, they can sell their machinery to the buyer.
There is no limit to the number of machines kept for selling. You only need to keep correct specification, end use, etc about the machine.
In order to register to become an advertiser, please click on the 'Sign Up' on home page and register with us. You will receive an email containing a link enabling you to complete your registration and login.
Should you wish to cancel your account, you are free to do so at any time. All you need to do is inform us by sending an email or calling our office. You will receive an email confirming your cancellation, and if there is an unpaid balance; we will require the full amount to be cleared within 7 Days. Any invoices which have been generated prior to cancellation, you will be liable to pay.
If you suspect any potential buyer is not genuine, please Contact Us and provide as much information as possible, so that we may take the necessary actions to block them accessing the website in the future.
It is at the discretion of the seller to do so.